Returns & Exchanges

Due to the perishable nature of our artisanal baked goods, we cannot accept physical returns, but we are committed to ensuring your satisfaction with every bite. If your order arrives damaged or incorrect, please contact us within 24 hours of delivery for a full refund or replacement.

Return Process

• 1.
  Document the Issue

  Take clear photos of the damaged packaging or incorrect items immediately upon arrival to help us verify the claim.

• 2.
  Contact Our Team

  Email [email protected] within 24 hours of receipt with your order number and the photos of your products.

• 3.
  Quality Review

  Our pastry kitchen will review your request within 1 business day to determine if a refund or a fresh replacement is appropriate.

• 4.
  Resolution Delivery

  Once approved, we will process your refund to the original payment method or ship out a replacement batch at no additional cost.