Frequently Asked Questions
Everything you need to know about our fresh-baked treats.
How do you ensure the freshness of my order during shipping?
All Dulcito Bakery treats are baked to order and sealed in airtight, eco-friendly packaging. We use expedited shipping to ensure your items arrive at your door with that just-out-of-the-oven flavor.
Do you offer gluten-free or vegan options?
Yes! We have a dedicated selection of gluten-free and vegan pastries. Please check the 'Specialty' section of our menu for full ingredient lists and allergen information.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or you are unsatisfied with the quality, please contact us within 24 hours for a replacement or refund.
Can I schedule a delivery for a specific date?
Absolutely. During checkout, you can select a preferred delivery date. We recommend scheduling 3-5 days in advance for special occasions to ensure availability.
How should I store my baked goods once they arrive?
We recommend enjoying our treats immediately. If you need to wait, store them in an airtight container at room temperature for up to 3 days, or freeze them for up to a month.
Do you provide catering for large events or weddings?
We love being part of your celebrations! For bulk orders or custom catering inquiries, please email our events team directly at [email protected].